INFO CENTER

Tired of stacks of unorganized paper lying around your agents’ desks? This document repository accessible by all users, lets your agents easily access files and links that need to be shared out to contacts or used internally. To share a file, simply choose the contact’s email to send to, select the file or link, and click send. You can remain on the phone to ensure that the email is delivered instead of promising to email important documents to the contacts at a later time.

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Indition ServiceDesk Features List

Spend time managing your content the way you want.

Free Bronze Silver Gold
Multi-site
Multiple user roles and publishing rights
Unlimited templates with versioning
Widgets in templates shared and inherited by pages
Indition Workflows for simplifying content management
Content branching, merging and tagging
Versioning of all content
Asset repository
A/B/X page testing
Force page delivered over SSL
User Agent specific revision routing
Revision & page locking
Page archiving
Multi-level content caching
Custom URLs with 301 redirects and external redirects
Drag and drop page tree
API connections to major social media
Blog Module
Job Board Module