34% Average Open Rate
5,000+ Businesses Using CRA
$50 Per Month, 5K Contacts
99.9% Delivery Rate
100+ Mobile-Ready Templates

One engine. Every channel. All connected.

Unlike tools that bolt channels together as paid add-ons, Indition CRA runs Email, SMS, Forms, Triggers, and Segmentation from a single platform — one contact list, one dashboard, one bill.

Indition CRA
Email
SMS
Triggers
Segments
Forms
Analytics
Email Builder

Drag-and-drop emails. Up in minutes.

Choose from pre-built themes, basic layouts, or message-specific templates — then customize with our visual editor. Place photos, text, buttons, and social icons exactly where you want them. Or drop into raw HTML mode and code your own.

  • 100+ mobile-ready, professionally designed templates
  • Drag-and-drop blocks: images, text, buttons, dividers, video
  • Brand kit — lock your fonts, colors, and logo across every send
  • HTML editor for full custom control
  • Live mobile preview before you send
  • Personalization merge fields: first name, last purchase, next class
Try the Builder Free
Choose a template 108 templates
Spring Sale
Newsletter
Welcome
Promotion
All templates are mobile-ready
Smart Segmentation

Stop blasting. Start targeting.

Build precise audience segments from real customer data: purchase history, product types, class attendance, location, custom fields, and behavioral signals. Send the right offer to exactly the right person — and watch conversion rates climb.

  • Segment by purchase history, product type, location, or any custom field
  • Dynamic segments that update automatically as data changes
  • Behavioral targeting: page views, clicks, last purchase date
  • Unlimited contact lists — no 3-list cap like competitors
  • Exclude segments to avoid over-messaging loyal customers
  • Per-segment performance reporting
See Segmentation in Action
Segment Builder
All of the following are true:
Purchase HistorycontainsEmbroidery Machine×
Last Purchasewas within90 days×
Class Attendancegreater than2×
Add condition
1,247contacts match this segment
Save Segment
Universal Trigger Automation

Set it once. Run forever.

Connect CRA to your store, website, or any digital platform. Triggers fire automatically on customer behavior — abandoned cart, product view, class registration, service completion — sending perfectly timed messages when customers are most likely to buy.

  • Unlimited automated campaigns (competitors cap at 3)
  • Trigger on: cart abandonment, purchase, class registration, form submission, website behavior
  • Multi-step sequences with time delays and conditions
  • Integrate via API with any external system
  • Social media life event scanning for birthdays & anniversaries
  • Re-engagement campaigns for lapsed customers
Explore Automation
Cart AbandonedTrigger fires
Wait 1 hourDelay node
Send Email"You left something behind..."
OpenedEnd sequence
Not opened — Send SMSAfter 24 hrs
Email + SMS

Both channels. One platform.

Mailchimp charges extra for SMS. Constant Contact adds it as a separate plan. With Indition CRA, email and SMS run from the same dashboard — same contact list, same triggers, same reports. No juggling multiple tools or paying twice.

  • SMS, MMS (images & GIFs), and RCS messaging included
  • Email + SMS from the same automated campaign
  • Day-of event & class reminders via text
  • Flash sale alerts with deep links
  • Service-ready pickup notifications
  • Combined email + SMS performance reporting
Get Email + SMS Free
SMS Campaign
Hey Sarah! Your class starts tomorrow at 10am. See you then! 🧵
Flash sale — 20% off all accessories for the next 24 hrs. Shop → bit.ly/sale
98%Delivered
45%Click Rate
$890Revenue